St. John Home - "Providing quality care for the community we serve."
FrequentlyAsked Questions (FAQ)
 
 
QuestionI am interested in learning more about St. John Home.  What do I do? 
Answer: Thank you for your interest!  Please call St. John Home at 612-245-3474 to speak with a staff member, complete a phone interview, and set up an in-house visit and/or admission assessment.  We look forward to hearing from you!  
 
 
Question: What makes St. John Home different from other residential care homes? 
Answer: St. John Home is owned and operated by a registered nurse with both nursing home and acute care hospital experience.  This allows for a higher level of care for patients with more complex physical and medical needs.  Our staff-to-resident ratio is 2:1.  We also offer skilled nursing services personalized to the individual needs of each resident.  
 
 
Question: How much will services at St. John Home cost per month? 
Answer: Prices vary based on the level of medical care required.  (More complex medical needs include trach, vent, incontinence, feeding assistance, decreased mobility, etc…)  For more information, please call 612-245-3474 to speak with a staff member from St. John Home.   
 
 
Question: What if I cannot pay out of pocket for the care of my loved one? 
Answer: St. John Home accept Elderly, CADI, and BI Waiver/Medical Assistance for residents who qualify (e.i. government funding that helps low-income families pay for their care—to see if you qualify, each family must individually contact Hennepin County Long Term Consultation Intake at 612-348-4500).  For other questions about coverage, please contact your insurance company directly.    
 
 
Question: Does St. John Home provide references from previous or current clients?
Answer: Yes, references from previous or current clients are available upon request.   
 
 
Question: Can my loved one still use his or her current physician at St. John Home?Answer: Yes, but we encourage residents to use a local physician near the Minnetonka area, in the event of immediate needs requiring treatment or consultation from a nearby medical facility.  
 
 
Question: What is the current licensure for St. John Home? 
Answer: St. John Home is licensed by the Minnesota Department of Health as Housing with Services – Class F.   
 
 
Question: Does St. John Home have policies, procedures, and staff training? 
Answer: Yes, we update all of our staff on current policies and procedures and provide training on necessary resident care topics. 
 
Question: What are the new changes that the State Legislature made regarding Minnesota Seniors when choosing a care facility?
Answer: Seniors are now required to call the Senior LinkAge Line before committing to a registered housing with services setting. Click the link for additional information: http://www.mnaging.org/advisor/SLL.htm